Prospect Plumbing & Heating Company

The single review available is a severe 1-star complaint describing what the customer characterizes as deceptive and dishonest billing practices. The contractor allegedly quoted for additional work that turned out to be unnecessary, collected full payment upfront, and then refused to issue a refund for the unperformed work. Professionalism scores extremely low due to the alleged dishonest conduct ... Read more

The single review available is a severe 1-star complaint describing what the customer characterizes as deceptive and dishonest billing practices. The contractor allegedly quoted for additional work that turned out to be unnecessary, collected full payment upfront, and then refused to issue a refund for the unperformed work. Professionalism scores extremely low due to the alleged dishonest conduct and refusal to make the customer whole. Pricing scores near zero due to explicit accusations of overcharging and non-refund of money for work not done. Project completion receives a marginally higher score only because the core installation appears to have been performed, though the billing dispute severely undermines this dimension. Experience could not be assessed as no commentary on workmanship quality or technical skill was provided. Read less