O’keefe Plumbing & Heating

O'Keefe Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by a no-show incident, a complaint about rudeness and lack of courtesy, and a failure to respond — offset by several reviews praising prompt callbacks, courteous staff, and professional conduct. Pricing is a notable concern, with one reviewer charged $500 for an inco... Read more

O'Keefe Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by a no-show incident, a complaint about rudeness and lack of courtesy, and a failure to respond — offset by several reviews praising prompt callbacks, courteous staff, and professional conduct. Pricing is a notable concern, with one reviewer charged $500 for an incomplete job and another calling the company overpriced, though one reviewer described pricing as reasonable. Project completion is the most damaging dimension: at least two reviews describe work that was not completed successfully, including a drain job that failed entirely and a no-show, while other reviews describe timely and thorough completions. Experience scores are similarly split, with strong technical praise from the boiler and hot water heater reviews countered by criticism of arriving with wrong equipment and over-reliance on manufacturer guidance rather than independent diagnosis. Read less