Greenwich Drains

Greenwich Drains shows mixed performance across dimensions. Professionalism is significantly hampered by documented communication failures—multiple reviews cite unreturned phone calls and unmet permit requirements—though recent positive reviews praise responsiveness and friendliness. Project completion is inconsistent, with one critical failure (wrong deliverable format for town permit) and co... Read more

Greenwich Drains shows mixed performance across dimensions. Professionalism is significantly hampered by documented communication failures—multiple reviews cite unreturned phone calls and unmet permit requirements—though recent positive reviews praise responsiveness and friendliness. Project completion is inconsistent, with one critical failure (wrong deliverable format for town permit) and concerns about recurring issues, offset by successful emergency responses. Experience and pricing are stronger areas, with skilled technical work and reasonable costs noted. The wide variance between 1-star and 5-star ratings, combined with very old reviews (some from 2005–2016), suggests this company may have improved recently but has a documented history of service inconsistency. Read less