Universal Sewer and Drain

Harold demonstrates strong technical competence and reliable project completion, with multiple reviews confirming rapid problem diagnosis and successful resolution of drain issues. Professionalism is generally solid, marked by responsiveness and courteous demeanor, though one review noted attitude concerns. Pricing is a significant weakness: while some customers found fees reasonable, one review e... Read more

Harold demonstrates strong technical competence and reliable project completion, with multiple reviews confirming rapid problem diagnosis and successful resolution of drain issues. Professionalism is generally solid, marked by responsiveness and courteous demeanor, though one review noted attitude concerns. Pricing is a significant weakness: while some customers found fees reasonable, one review explicitly documented overcharging with inflated parts costs and undisclosed fees, and another reported a payment method bait-and-switch. The WW Score of 74.8 reflects strong execution capability offset by pricing transparency and consistency issues that undermine customer trust. Read less