New York Plumbing & Sewer Rooter

This contractor's review set is deeply polarized, with strong positive experiences offset by serious negative ones. Professionalism is the most-mentioned dimension and scores poorly overall: two reviews describe no-shows, rude behavior, hanging up on customers, and refusing to provide insurance information, while three reviews praise friendliness and responsiveness. Pricing is a significant concer... Read more

This contractor's review set is deeply polarized, with strong positive experiences offset by serious negative ones. Professionalism is the most-mentioned dimension and scores poorly overall: two reviews describe no-shows, rude behavior, hanging up on customers, and refusing to provide insurance information, while three reviews praise friendliness and responsiveness. Pricing is a significant concern — one review explicitly describes a bait-and-switch quote, a coercive $175 service charge, and a $400 charge for a part worth under $20, dragging the pricing score down substantially. Project completion is mixed: Erik K. is praised for persistence and completing a difficult job, but one review describes negligent work causing extensive property damage with no follow-through, and another describes two wasted days of no-shows. Experience scores modestly positive, with Erik K. receiving specific praise for technical skill in difficult conditions, but negligent work described in another review tempers this. Read less