Mako Plumbing & Heating

Mako Plumbing demonstrates strong overall performance with particular strengths in professionalism, project completion, and technical expertise. The company consistently receives praise for punctuality, courteous staff (especially Jay, Jayson, and Adonis), thorough explanations, and quality workmanship. However, pricing emerges as a significant weakness, with multiple customers citing overcharges,... Read more

Mako Plumbing demonstrates strong overall performance with particular strengths in professionalism, project completion, and technical expertise. The company consistently receives praise for punctuality, courteous staff (especially Jay, Jayson, and Adonis), thorough explanations, and quality workmanship. However, pricing emerges as a significant weakness, with multiple customers citing overcharges, inflated estimates (5x market rates), and aggressive service fees. While the majority of recent reviews (2021-2025) are highly positive, older reviews (2015-2017) reveal a pattern of pricing complaints and unprofessional communication from ownership. The company appears to have improved customer service in recent years but maintains a reputation for premium pricing that some customers view as exploitative. Read less