Keller Plumbing & Heating

Keller Plumbing shows strong technical expertise and generally professional service delivery, with multiple reviews praising responsiveness, knowledge, and workmanship quality. However, the company is significantly hampered by pricing concerns—multiple reviews explicitly cite high costs and service fees—and critical communication failures including unresponsive phone lines and delayed callback... Read more

Keller Plumbing shows strong technical expertise and generally professional service delivery, with multiple reviews praising responsiveness, knowledge, and workmanship quality. However, the company is significantly hampered by pricing concerns—multiple reviews explicitly cite high costs and service fees—and critical communication failures including unresponsive phone lines and delayed callbacks. The presence of two highly negative recent reviews (2024, 2016) describing incomplete work, refusal to provide receipts, and poor follow-up creates serious reliability concerns that offset the many positive historical reviews. The score reflects a business with solid technical capability but inconsistent execution and customer service. Read less