Doug’s Plumbing & Heating

Doug's Plumbing & Heating shows significant inconsistency across reviews spanning 10+ years. Professionalism scores are heavily polarized: highly praised in older reviews (2013-2022) for punctuality and courtesy, but severely criticized in recent negative reviews (2023, 2022) for unavailability and unprofessional conduct. Pricing is a major weakness, with explicit complaints about overcharging (6x... Read more

Doug's Plumbing & Heating shows significant inconsistency across reviews spanning 10+ years. Professionalism scores are heavily polarized: highly praised in older reviews (2013-2022) for punctuality and courtesy, but severely criticized in recent negative reviews (2023, 2022) for unavailability and unprofessional conduct. Pricing is a major weakness, with explicit complaints about overcharging (6x market rate, $150/hour deemed excessive) and unprofessional price negotiation tactics. Project completion is undermined by a 2023 review alleging jobs are left unfinished for weeks. Technical skill appears solid based on positive feedback about workmanship and problem-solving, but this cannot overcome the service and pricing concerns. Read less