Advanced Plumbing & Heating

The review pool for this contractor is deeply polarized, with a large cluster of highly negative reviews describing serious failures across all four dimensions. Professionalism is severely damaged by repeated patterns of no-shows, unreturned calls, ignored complaints, rude receptionists, and multiple accounts of drivers behaving recklessly on public roads. Project completion is the weakest dimensi... Read more

The review pool for this contractor is deeply polarized, with a large cluster of highly negative reviews describing serious failures across all four dimensions. Professionalism is severely damaged by repeated patterns of no-shows, unreturned calls, ignored complaints, rude receptionists, and multiple accounts of drivers behaving recklessly on public roads. Project completion is the weakest dimension, with numerous accounts of abandoned work, missed appointments with no contact, incorrectly installed plumbing in new construction homes, and warranty work that was never honored. Pricing drew significant criticism including hidden fees, double-billing, and at least one account of a customer being charged nearly $1,000 for a standard service. The positive reviews — mostly from 2018 and earlier — do describe skilled, professional, and fairly priced work, but they are outweighed in both volume and recency by the negative accounts, and several raise authenticity concerns. Read less