A. Montilli Plumbing & Heating

This contractor's review profile is deeply polarized, with a cluster of highly negative, detailed reviews describing serious failures across nearly every dimension. Professionalism is heavily damaged by documented instances of a tech entering a tub without a drop cloth, an arrogant owner refusing to pay a worker, and repeated failures to return emergency calls. Pricing received the lowest score du... Read more

This contractor's review profile is deeply polarized, with a cluster of highly negative, detailed reviews describing serious failures across nearly every dimension. Professionalism is heavily damaged by documented instances of a tech entering a tub without a drop cloth, an arrogant owner refusing to pay a worker, and repeated failures to return emergency calls. Pricing received the lowest score due to an explicit complaint of a $500 charge for a minor PVC fitting replacement and an undisclosed $100 travel fee, with one reviewer calling it a 'complete rip off.' Project completion is severely undermined by accounts of abandoned work, a disconnected tub stopper left non-functional after a repair, and two separate emergency no-shows. The positive reviews — while present — are largely vague, clustered on the same date (November 2016), and lack specific detail, significantly reducing their credibility and weight against the substantive negative accounts. Read less