Ram Air Heating & Cooling

Ram Air's review set is deeply polarized, with two strongly positive reviews offset by three detailed, serious negative accounts. The negative reviews describe alarming patterns: refusal to return calls, hanging up on customers, dishonest billing practices, and failure to correct faulty installation work. The single most damaging dimension is professionalism, where three out of five reviewers expl... Read more

Ram Air's review set is deeply polarized, with two strongly positive reviews offset by three detailed, serious negative accounts. The negative reviews describe alarming patterns: refusal to return calls, hanging up on customers, dishonest billing practices, and failure to correct faulty installation work. The single most damaging dimension is professionalism, where three out of five reviewers explicitly describe hostile, evasive, or deceptive communication from the owner. Project completion is also severely impacted, as two reviews describe work that was either done incorrectly and never remedied, or commitments that were never honored. The two positive reviews, while enthusiastic, are older (2014 and 2019) and lack the specificity to fully counterbalance the detailed negative accounts. Read less