Peterson Plumbing & Heating

Peterson Plumbing earns strong marks for responsiveness and same-day service, with dozens of reviewers praising prompt arrival, courteous technicians, and clear communication — particularly highlighting staff members Rose, Alex, Jim, and Jamie by name. Pricing is a notable weak point: while many reviewers describe costs as reasonable or fair, a meaningful minority explicitly called out high or s... Read more

Peterson Plumbing earns strong marks for responsiveness and same-day service, with dozens of reviewers praising prompt arrival, courteous technicians, and clear communication — particularly highlighting staff members Rose, Alex, Jim, and Jamie by name. Pricing is a notable weak point: while many reviewers describe costs as reasonable or fair, a meaningful minority explicitly called out high or surprising charges (e.g., $707 for a faucet swap, $305 for a hose bib, $379 for a switch replacement), pulling the pricing score down significantly. Project completion is generally solid, but is tempered by a few serious failures including an abandoned job with a hole left in a wall and a water leak, a no-show with no callback, and a gas leak left unresolved overnight. Experience scores well overall, with multiple reviewers praising technical skill and problem-solving, though one review cited a misdiagnosis on a furnace motherboard. The professionalism score is moderated by two reviews describing the owner yelling at a customer and rude behavior from office staff. Read less