Do It Right Plumbing

Do It Right Plumbing shows significant polarization in customer experiences. While recent reviews (2025, 2024) are overwhelmingly positive with strong praise for professionalism, responsiveness, and workmanship, older reviews (2014-2017) reveal serious systemic issues including chronic no-shows, poor office communication (particularly with receptionist Ruby), scheduling failures, and incomplete wo... Read more

Do It Right Plumbing shows significant polarization in customer experiences. While recent reviews (2025, 2024) are overwhelmingly positive with strong praise for professionalism, responsiveness, and workmanship, older reviews (2014-2017) reveal serious systemic issues including chronic no-shows, poor office communication (particularly with receptionist Ruby), scheduling failures, and incomplete work. The company demonstrates solid technical expertise and fair pricing when work is completed, but project completion reliability is undermined by documented appointment failures and follow-through problems. The WW Score of 68.2 reflects this mixed track record: strong professionalism and experience scores are offset by moderate pricing concerns and notably weak project completion metrics driven by historical scheduling and callback failures. Read less