DBR Plumbing

DBR Plumbing shows significant inconsistency across all dimensions. While individual technicians (Josh, Dan, Manny, Alessandro, Nate) frequently receive praise for professionalism, knowledge, and quality work, the company suffers from severe operational failures including chronic no-shows, missed appointments, poor communication from office staff, and unresolved callback issues. Pricing complaints... Read more

DBR Plumbing shows significant inconsistency across all dimensions. While individual technicians (Josh, Dan, Manny, Alessandro, Nate) frequently receive praise for professionalism, knowledge, and quality work, the company suffers from severe operational failures including chronic no-shows, missed appointments, poor communication from office staff, and unresolved callback issues. Pricing complaints are substantial, with multiple customers reporting overcharges, double-billing, inflated labor charges, and failure to honor refund promises. Project completion is undermined by incomplete repairs requiring second visits, jobs that fail shortly after completion, and abandoned work. The company demonstrates technical competence when work is performed, but systemic management and scheduling failures significantly damage overall reliability. Read less