AALCO Septic & Sewer, Inc. - The Drain Doctor

The review set is small and spans a wide date range (2012–2020), making it difficult to draw reliable conclusions about current performance. Two positive reviews highlight helpful technicians, good communication, punctuality, and solid technical work including camera scoping and septic replacement in a tight space. However, the negative review is serious and specific: it describes the job site b... Read more

The review set is small and spans a wide date range (2012–2020), making it difficult to draw reliable conclusions about current performance. Two positive reviews highlight helpful technicians, good communication, punctuality, and solid technical work including camera scoping and septic replacement in a tight space. However, the negative review is serious and specific: it describes the job site being left in a dangerous and messy state, unhelpful responses to complaints, hidden commission-based incentives that cast doubt on the necessity of recommended repairs, and a cost that was 10x the expected amount. These concerns significantly drag down professionalism, pricing, and project completion scores. The mixed signals across such a small sample prevent any dimension from scoring with high confidence. Read less