Mikes Plumbing & Heating

Mike's Plumbing receives a deeply mixed picture across all four dimensions. Professionalism is the most frequently discussed dimension and is sharply divided: several reviewers praise punctuality, courtesy, and clean work, while multiple others report rude technicians, a tech admitting he lacked the skills for the job, and the owner behaving defensively and condescendingly when complaints were rai... Read more

Mike's Plumbing receives a deeply mixed picture across all four dimensions. Professionalism is the most frequently discussed dimension and is sharply divided: several reviewers praise punctuality, courtesy, and clean work, while multiple others report rude technicians, a tech admitting he lacked the skills for the job, and the owner behaving defensively and condescendingly when complaints were raised. Pricing is the single most damaging dimension, with a large majority of reviewers explicitly calling out excessive quotes, lack of cost transparency, aggressive upselling of bundled plans and unnecessary upgrades, and labor charges that appear inflated or misrepresented — including one case where a customer alleged being billed for five hours when the tenant confirmed two. Project completion is inconsistent: some jobs were finished quickly and to a high standard, but there are credible accounts of incomplete work (a drain clog not fully cleared), a failed heating repair that required a return visit, and a technician who did not even attempt the diagnosed repair. Experience scores moderately, with some reviewers praising technical knowledge and quality materials, but offset by a technician who admitted he was not qualified for the job and had to be walked through troubleshooting by phone. Read less