Algonquin Plumbing

Gerard and Algonquin Plumbing receive broadly positive feedback on professionalism, with many reviewers praising responsiveness, communication, and a friendly demeanor — however, two notable negative reviews significantly drag this dimension down: one customer was rudely hung up on, and another described a poor experience with scheduling delays. Pricing is the most contested dimension, with seve... Read more

Gerard and Algonquin Plumbing receive broadly positive feedback on professionalism, with many reviewers praising responsiveness, communication, and a friendly demeanor — however, two notable negative reviews significantly drag this dimension down: one customer was rudely hung up on, and another described a poor experience with scheduling delays. Pricing is the most contested dimension, with several reviewers calling it fair or even the cheapest around, but one detailed 1-star review credibly alleges severe overcharging ($800 for a toilet replacement, $800 for a valve with no drywall repair), which cannot be ignored and substantially lowers the pricing score. Project completion is generally positive, with most jobs described as finished correctly and promptly, but the gas smell left after an installation and the unrepaired drywall after wall access represent meaningful quality-control failures. Experience scores moderately well, with multiple reviewers citing technical knowledge and problem-solving ability, though the gas leak incident and the alleged overcharging by a supposedly 40-year veteran introduce doubt about consistent workmanship standards. Read less