Overview of Company Customer Sentiment Analysis in May
Every single review across all six submissions is a 1-star rating, and the feedback is consistently damning across all four scored dimensions. Professionalism scores near zero due to repeated accounts of yelling, swearing, rudeness, disrespect for personal property, and failure to communicate honestly about service call fees. Pricing scores extremely low due to multiple reports of undisclosed char... Read more
Every single review across all six submissions is a 1-star rating, and the feedback is consistently damning across all four scored dimensions. Professionalism scores near zero due to repeated accounts of yelling, swearing, rudeness, disrespect for personal property, and failure to communicate honestly about service call fees. Pricing scores extremely low due to multiple reports of undisclosed charges, inflated estimates far above competitors, and refusal to waive fees even when no work was performed. Project completion is similarly devastated by explicit accounts of abandoned jobs, unfulfilled contracts, and work left incomplete or non-functional. Experience scores marginally higher only because a small number of reviews hint at the contractor arriving and attempting work, but accounts of misdiagnosis and insistence on unnecessary replacements undermine any technical credibility. Read less