Taylor Heating and Cooling

Taylor Heating shows strong professionalism and technical expertise with many technicians (Josh F, Ryan, Les, Nick, etc.) receiving specific praise for courtesy, knowledge, and thoroughness. However, the company is significantly undermined by serious pricing concerns—multiple reviews document aggressive upselling, inflated estimates (e.g., $6,400 vs. $2,500 for water heaters), and diagnostic fee... Read more

Taylor Heating shows strong professionalism and technical expertise with many technicians (Josh F, Ryan, Les, Nick, etc.) receiving specific praise for courtesy, knowledge, and thoroughness. However, the company is significantly undermined by serious pricing concerns—multiple reviews document aggressive upselling, inflated estimates (e.g., $6,400 vs. $2,500 for water heaters), and diagnostic fees that appear designed to pressure customers into unnecessary replacements. Project completion is inconsistent: while many installations are completed well, several reviews report scheduling failures, no-shows, and unresolved callbacks (notably one customer without heat for over a month). Recency matters: recent reviews (June 2025) are predominantly 5-star with minimal detail, while detailed negative reviews span 2016–2023, suggesting either improved operations or potential review manipulation. The company's reputation has deteriorated over time according to long-term customers. Read less