Napora Heating & Cooling

Napora Heating and Cooling receives overwhelmingly positive feedback across all four dimensions, with professionalism and responsiveness being the most frequently praised attributes — Yuri and his team are repeatedly described as prompt, courteous, communicative, and willing to respond on evenings, weekends, and holidays. Pricing is generally regarded as fair and competitive, with multiple revie... Read more

Napora Heating and Cooling receives overwhelmingly positive feedback across all four dimensions, with professionalism and responsiveness being the most frequently praised attributes — Yuri and his team are repeatedly described as prompt, courteous, communicative, and willing to respond on evenings, weekends, and holidays. Pricing is generally regarded as fair and competitive, with multiple reviewers noting costs came in lower than competitors, though two negative reviews raise concerns about a pricing dispute and a potential overcharge on a thermostat installation. Project completion is strong overall, with the vast majority of jobs described as finished correctly and on time, but a small number of reviews note a toilet repair that failed shortly after the visit, a job that required a return trip due to incomplete work, and one instance where a fix was only temporary. Experience scores are high, with many reviewers specifically calling out technical knowledge, problem-solving ability, and quality of workmanship across HVAC, plumbing, and boiler work. The single 1-star review with no text and two 2-star reviews citing pricing disputes and a failed repair prevent the scores from reaching the highest tier. Read less