Lagana Plumbing and Heating

Lagana Plumbing & Heating shows significant inconsistency across reviews spanning 2015–2024. While some customers praise professionalism, thoroughness, and quick response (5-star reviews), multiple 1-star reviews document serious failures: incomplete repairs requiring callbacks, poor communication and unresponsiveness, project delays exceeding one month, incorrect installations, and misdiagnosis... Read more

Lagana Plumbing & Heating shows significant inconsistency across reviews spanning 2015–2024. While some customers praise professionalism, thoroughness, and quick response (5-star reviews), multiple 1-star reviews document serious failures: incomplete repairs requiring callbacks, poor communication and unresponsiveness, project delays exceeding one month, incorrect installations, and misdiagnosis of equipment. Pricing concerns emerge in emergency service charges ($639.63 for unresolved issue) and disputed diagnostic fees. The company's experience level is mixed—some reviews highlight knowledgeable technicians, while others report technicians unable to diagnose problems or complete work correctly. The pattern suggests inconsistent quality and management accountability. Read less