Ken’s Plumbing

Ken's Plumbing demonstrates strong technical expertise and generally professional service delivery, with many customers praising technicians' knowledge and work quality. However, the company is significantly hampered by persistent pricing concerns—numerous reviews cite excessive charges, lack of transparency in estimates, and perceived price gouging that substantially undermine customer trust. P... Read more

Ken's Plumbing demonstrates strong technical expertise and generally professional service delivery, with many customers praising technicians' knowledge and work quality. However, the company is significantly hampered by persistent pricing concerns—numerous reviews cite excessive charges, lack of transparency in estimates, and perceived price gouging that substantially undermine customer trust. Project completion is reliable but inconsistent, with some no-shows and scheduling issues documented. Professionalism varies by technician; while many are courteous and efficient, communication gaps and occasional rudeness from office staff create friction. The company's failure to respond constructively to negative feedback is a notable weakness. Read less