John Lockwood Plumbing

John Lockwood Plumbing shows significant inconsistency across reviews, with serious concerns in professionalism and project completion offsetting some positive technical feedback. Multiple reviews document poor communication, unclear quoting practices, unprofessional technician behavior, and inadequate follow-up on quality issues. While two reviews praise the company's work quality and one technic... Read more

John Lockwood Plumbing shows significant inconsistency across reviews, with serious concerns in professionalism and project completion offsetting some positive technical feedback. Multiple reviews document poor communication, unclear quoting practices, unprofessional technician behavior, and inadequate follow-up on quality issues. While two reviews praise the company's work quality and one technician (Tim) received high marks, three negative reviews detail incomplete work, water damage, rude customer service responses, and failure to take responsibility for installation defects. The company's size and apparent high volume appear to correlate with reduced attention to detail and customer care. Read less