Howe & Bassett Co

Howe & Bassett shows significant inconsistency across reviews, with serious concerns about pricing practices and professionalism. Multiple reviews (2010, 2021) describe aggressive upselling and inflated estimates that contradicted independent assessments, suggesting a pattern of questionable sales tactics. Professionalism is undermined by poor follow-up communication, lack of responsiveness to cal... Read more

Howe & Bassett shows significant inconsistency across reviews, with serious concerns about pricing practices and professionalism. Multiple reviews (2010, 2021) describe aggressive upselling and inflated estimates that contradicted independent assessments, suggesting a pattern of questionable sales tactics. Professionalism is undermined by poor follow-up communication, lack of responsiveness to callbacks, and messy worksite conduct. However, two positive reviews from 2010 and 2017 indicate the company can deliver quality work and timely service when engaged. The company's reliability appears highly variable and dependent on which technician is assigned. Read less