D’Angelos Plumbing & Heating

D'Angelo's earns strong marks for professionalism across a large volume of reviews, with dozens of customers explicitly praising punctuality, courtesy, shoe covers, pre-arrival calls, and friendly technicians. However, pricing is a notable weak point: multiple reviewers across different years flagged overcharging, opaque billing, parts marked up far above retail, and at least two specific complain... Read more

D'Angelo's earns strong marks for professionalism across a large volume of reviews, with dozens of customers explicitly praising punctuality, courtesy, shoe covers, pre-arrival calls, and friendly technicians. However, pricing is a notable weak point: multiple reviewers across different years flagged overcharging, opaque billing, parts marked up far above retail, and at least two specific complaints about overcharging senior citizens. Project completion is mixed — the majority of jobs were finished well, but there are meaningful exceptions including an unresolved warranty claim ignored for months, a faulty sump pump installation that caused flooding, a failed faucet rebuild with no credit offered, and a case where a technician provided incorrect diagnostic information leading to a nearly $4,400 unnecessary job recommendation. Experience scores moderately well overall, with many reviewers praising knowledgeable technicians, but offset by incidents of wrong parts ordered, misdiagnosis, and at least one technician described as cocky and unhelpful. Read less