D’Amico Plumbing & Heating

D'Amico Plumbing presents a deeply mixed record across all four dimensions. Professionalism is undermined by multiple accounts of poor office communication, rescheduling failures, snotty attitudes, and management unresponsiveness, despite several reviewers praising individual technicians as courteous and personable. Pricing concerns are significant, with one reviewer alleging charges for services ... Read more

D'Amico Plumbing presents a deeply mixed record across all four dimensions. Professionalism is undermined by multiple accounts of poor office communication, rescheduling failures, snotty attitudes, and management unresponsiveness, despite several reviewers praising individual technicians as courteous and personable. Pricing concerns are significant, with one reviewer alleging charges for services covered by municipalities, another charged full price for an incomplete job, and a dispute over overtime fees — though a few reviewers noted reasonable or as-quoted pricing. Project completion is a serious weak point: multiple reviews describe abandoned or incomplete work, a failed drain cleaning, unresolved damage to property, and a lawn left in disrepair, though simpler jobs were often completed satisfactorily. Experience scores are dragged down by a technician who could not service the unit he had installed, incorrect drain snaking location, and property damage caused by careless workmanship, offset only partially by positive accounts of knowledgeable and skilled technicians on simpler jobs. Read less