Benedict Plumbing

With only two reviews spanning five years, the data is far too thin to draw reliable conclusions about Benedict Plumbing. The 2014 review from Jason's job is strongly positive, highlighting same-day responsiveness, thorough follow-through, and quality workmanship on a gas line installation. However, the 2019 review is a serious negative data point: a failed toilet repair that lasted only five mont... Read more

With only two reviews spanning five years, the data is far too thin to draw reliable conclusions about Benedict Plumbing. The 2014 review from Jason's job is strongly positive, highlighting same-day responsiveness, thorough follow-through, and quality workmanship on a gas line installation. However, the 2019 review is a serious negative data point: a failed toilet repair that lasted only five months, use of an outdated repair method, off-center installation causing recurring damage, and a dismissive office response that blamed the customer. The office's response in the negative review is particularly damaging to the professionalism dimension. No pricing information was mentioned in either review, so that dimension cannot be scored. Read less