Ace Plumbing & Drain Cleaning

Ace Plumbing scores well on professionalism and responsiveness, with many reviewers explicitly praising punctuality, communication about delays, and courteous on-site behavior. Project completion is generally positive, with most jobs described as finished correctly and in a timely manner, though one serious negative review describes collapsed pipes after service and a disputed billing situation th... Read more

Ace Plumbing scores well on professionalism and responsiveness, with many reviewers explicitly praising punctuality, communication about delays, and courteous on-site behavior. Project completion is generally positive, with most jobs described as finished correctly and in a timely manner, though one serious negative review describes collapsed pipes after service and a disputed billing situation that was never resolved. Pricing is the weakest dimension: multiple reviewers acknowledge costs are higher than competitors, one review documents a near-500% parts markup and unexpected fee escalation, and another warns readers to ask detailed questions about the fee schedule upfront. Experience is mixed — most reviewers describe competent, efficient work, but one detailed negative review credibly documents a 5-hour faucet repair that two independent professionals said should have taken one hour, raising legitimate skill concerns. The volume of reviews with no usable text ('unknown' or single punctuation) reduces overall data reliability. Read less