Reliance Home Comfort

Reliance Home Comfort presents a deeply split picture across its reviews. On the positive side, multiple reviewers explicitly praise the technical skill, knowledge, and thoroughness of specific technicians — particularly Derrick Valentine and the Norfolk-based team — driving a relatively strong experience score. However, professionalism and project completion scores are significantly dragged d... Read more

Reliance Home Comfort presents a deeply split picture across its reviews. On the positive side, multiple reviewers explicitly praise the technical skill, knowledge, and thoroughness of specific technicians — particularly Derrick Valentine and the Norfolk-based team — driving a relatively strong experience score. However, professionalism and project completion scores are significantly dragged down by multiple 1-star reviews describing no-shows, unreturned calls, failure to submit required reports, and an unhelpful emergency response, all of which are serious operational failures. Pricing feedback is mixed: one reviewer found costs very affordable while another felt overcharged for a straightforward electrical job. The overall WW Score reflects a contractor with genuine technical capability but inconsistent and at times poor service delivery and communication. Read less