Reliable Rooter

Reliable Rooter earns strong marks across all four dimensions, with the review base large enough to support HIGH confidence in every category. Professionalism is consistently praised — reviewers repeatedly highlight friendly, respectful, and communicative technicians — but is tempered by a no-show incident, a complaint about disrespectful treatment, and one poor communication complaint. Pricin... Read more

Reliable Rooter earns strong marks across all four dimensions, with the review base large enough to support HIGH confidence in every category. Professionalism is consistently praised — reviewers repeatedly highlight friendly, respectful, and communicative technicians — but is tempered by a no-show incident, a complaint about disrespectful treatment, and one poor communication complaint. Pricing scores well overall, with many reviewers calling costs reasonable or lower than expected, though one reviewer was shocked by a $489 charge for an unresolved problem and another noted costs were higher than anticipated for weekend service. Project completion is solid, with the vast majority of reviewers confirming jobs were finished promptly and correctly, but one reviewer explicitly states the problem was not resolved after payment, and a no-show appointment was reported. Experience scores highest in narrative quality, with multiple reviewers praising technical knowledge, problem-solving on difficult clogs, and proactive advice — though the unresolved $489 job and one 'unnecessary services' complaint prevent a top-tier score. Read less