John W. Danforth Company

This single review describes severe deficiencies across professionalism, pricing, and project completion. The contractor charged $325 for a simple furnace inspection and filter replacement, including travel time from their building, store trips, and a $55 truck fee—indicating poor pricing transparency and value. Most critically, the technician failed to turn the AC back on after service, leaving... Read more

This single review describes severe deficiencies across professionalism, pricing, and project completion. The contractor charged $325 for a simple furnace inspection and filter replacement, including travel time from their building, store trips, and a $55 truck fee—indicating poor pricing transparency and value. Most critically, the technician failed to turn the AC back on after service, leaving the customer without cooling for an entire day, which represents a significant project completion failure. No information about technical skill or experience quality was provided. Read less