Gross Plumbing & Heating

Gross Plumbing shows mixed performance across dimensions, with significant recency and data quality concerns. Professionalism scores are dragged down by two recent 1-star reviews citing rude behavior and dangerous driving (2023, 2020), though older reviews praise politeness and cleanliness. Project completion is supported by consistent mentions of timely, efficient work and cleanup. Pricing appear... Read more

Gross Plumbing shows mixed performance across dimensions, with significant recency and data quality concerns. Professionalism scores are dragged down by two recent 1-star reviews citing rude behavior and dangerous driving (2023, 2020), though older reviews praise politeness and cleanliness. Project completion is supported by consistent mentions of timely, efficient work and cleanup. Pricing appears fair based on limited mentions. However, 62.5% of reviews are older than 10 years (pre-2015), making current service quality assessment unreliable. The most recent negative reviews suggest potential ongoing professionalism issues that contradict older positive feedback. Read less