Asap Plumbing & Heating

ASAP Plumbing and Mechanical has a strong base of satisfied customers who frequently praise individual technicians by name for being professional, communicative, knowledgeable, and courteous, driving reasonably solid scores in professionalism and experience. However, pricing is a persistent and serious concern across multiple independent reviews spanning many years, with multiple customers explici... Read more

ASAP Plumbing and Mechanical has a strong base of satisfied customers who frequently praise individual technicians by name for being professional, communicative, knowledgeable, and courteous, driving reasonably solid scores in professionalism and experience. However, pricing is a persistent and serious concern across multiple independent reviews spanning many years, with multiple customers explicitly describing charges as 'outrageous,' 'ludicrous,' or double the market rate, and one customer citing the owner as openly indifferent to repeat business — this drags the pricing dimension down significantly. Project completion is mixed: many jobs are described as completed well and on time, but there are credible, detailed accounts of abandoned work, unresolved leaks after multiple visits, a brand-new furnace left non-functional in winter with no callback, and an HVAC unit installed so poorly it nearly fell through a ceiling. The gap between the enthusiastic recent 5-star reviews and the detailed critical reviews from 2018–2024 suggests inconsistent service quality depending on the technician assigned and the complexity of the job. Read less