Apollo Plumbing

Apollo Plumbing receives broadly positive marks for professionalism and responsiveness — many reviewers praise on-time arrivals, friendly technicians, clear communication, and same-day scheduling — but a significant and recurring pattern of price gouging complaints substantially drags down the overall score. Pricing is the weakest dimension by far, with at least 12 reviews explicitly describin... Read more

Apollo Plumbing receives broadly positive marks for professionalism and responsiveness — many reviewers praise on-time arrivals, friendly technicians, clear communication, and same-day scheduling — but a significant and recurring pattern of price gouging complaints substantially drags down the overall score. Pricing is the weakest dimension by far, with at least 12 reviews explicitly describing quotes as 'outrageous,' 'highway robbery,' or dramatically higher than competitors, sometimes by a factor of 3–5x. Project completion is generally solid, with most jobs described as finished correctly and on time, though a handful of reviews cite incomplete work, a no-show, or work done incorrectly requiring costly remediation. Experience scores moderately well, with several reviewers praising skilled diagnostics and quality workmanship, but offset by a few notable failures including a misdiagnosis, an incorrect pipe pitch, and a technician who appeared unfamiliar with the equipment. The WW Score of 72.1 reflects a company with genuine service strengths undermined by a persistent and well-documented pricing problem. Read less