Royal Plumbing & Heating

Royal Plumbing has a deeply mixed record across all four dimensions. Professionalism is significantly dragged down by multiple accounts of rude owner behavior, unresponsiveness, and leaving job sites in disarray, though several older positive reviews praise politeness and prompt communication. Project completion is the weakest area, with serious documented failures including a sewer line replaceme... Read more

Royal Plumbing has a deeply mixed record across all four dimensions. Professionalism is significantly dragged down by multiple accounts of rude owner behavior, unresponsiveness, and leaving job sites in disarray, though several older positive reviews praise politeness and prompt communication. Project completion is the weakest area, with serious documented failures including a sewer line replacement that failed inspection, repeated damage to a sprinkler system that was covered up rather than repaired, abandoned work, and a customer left without water for five days. Pricing receives moderate marks — a few reviewers found costs reasonable and transparent, but one reviewer explicitly warns others to demand written quotes upfront, and one noted a competitor fixed the problem for significantly less. Experience scores modestly positive overall, with several reviewers praising quick and skilled work on water heaters and fixture replacements, but the sewer line failure and refusal to fix problems in other reviews temper that score considerably. Read less