Reilly Plumbing & Heating

This single review paints a severely negative picture across multiple dimensions. The plumber demonstrated poor technical skill by using a hammer and chisel to remove a faucet rather than the correct tool, resulting in a broken sink and over $500 in damages to the customer. The owner, Mr. Reilly, responded to the complaint with rudeness and a refusal to accept responsibility, indicating a serious ... Read more

This single review paints a severely negative picture across multiple dimensions. The plumber demonstrated poor technical skill by using a hammer and chisel to remove a faucet rather than the correct tool, resulting in a broken sink and over $500 in damages to the customer. The owner, Mr. Reilly, responded to the complaint with rudeness and a refusal to accept responsibility, indicating a serious failure in professionalism and customer service. Project completion is scored near zero as the work not only failed to meet expectations but actively caused additional damage. Pricing data was not mentioned, so that dimension cannot be evaluated. Because this score is based on a single review from 2011, it carries very limited reliability. Read less