KB Plumbing

KB Plumbing shows strong technical expertise and generally fair pricing, with multiple customers praising professionalism and skill. However, the score is significantly dragged down by serious project completion failures: two customers reported abandoned work and complete lack of follow-up callbacks despite repeated contact attempts. While most reviews are positive and detailed, the critical failu... Read more

KB Plumbing shows strong technical expertise and generally fair pricing, with multiple customers praising professionalism and skill. However, the score is significantly dragged down by serious project completion failures: two customers reported abandoned work and complete lack of follow-up callbacks despite repeated contact attempts. While most reviews are positive and detailed, the critical failures in accountability and job completion represent a material risk that outweighs the positive feedback. The company demonstrates inconsistency—some team members (Ben, Darren, Kacey, Rod) receive consistent praise, while systemic issues with callbacks and follow-through suggest organizational problems. Read less