Catalano Plumbing and Heating

This contractor's reviews paint a predominantly negative picture across nearly all dimensions. Professionalism is severely undermined by two separate accounts of missed appointments with no communication, a week-plus of unresponsiveness, and poor internal communication from office staff — partially offset by one positive experience with prompt scheduling and one reviewer noting the workers were ... Read more

This contractor's reviews paint a predominantly negative picture across nearly all dimensions. Professionalism is severely undermined by two separate accounts of missed appointments with no communication, a week-plus of unresponsiveness, and poor internal communication from office staff — partially offset by one positive experience with prompt scheduling and one reviewer noting the workers were personally nice. Pricing drew sharp criticism in the most detailed negative review, with a $3,000 charge for what the customer described as minimal work, though one reviewer explicitly praised pricing as 'extremely reasonable,' creating a split signal. Project completion is a major concern: two reviewers were completely abandoned before work even began, one job was executed poorly (damaged tiles, scratched fixtures, tilted valve installation), and only one reviewer described a fully satisfactory completed job. Experience scores low due to the documented workmanship failures in the bathroom renovation — wrong tools used, surface damage, and a tilted valve installation — with limited positive counterevidence on technical skill. Read less