WH Plumbing and Heating

This contractor demonstrates severe and consistent failures across all dimensions. Professionalism is critically compromised by documented rudeness, non-communication, dispatcher hostility, and aggressive behavior toward customers. Pricing practices are predatory, with customers reporting inflated charges ($350-$650 for minimal work), refusal to provide written estimates, and demands for payment b... Read more

This contractor demonstrates severe and consistent failures across all dimensions. Professionalism is critically compromised by documented rudeness, non-communication, dispatcher hostility, and aggressive behavior toward customers. Pricing practices are predatory, with customers reporting inflated charges ($350-$650 for minimal work), refusal to provide written estimates, and demands for payment before diagnosis. Project completion is severely deficient, with incomplete work, abandoned jobs, and failure to honor callbacks. Technical competence is questionable, with unlicensed technicians, evasive diagnostic practices, and work that customers later determined could be completed in minutes. The pattern is consistent across all six reviews spanning multiple years. Read less