Ken’s Plumbing & Heating

Ken's Plumbing demonstrates strong technical competence and generally reliable project completion, with many customers praising punctuality, professionalism, and quality workmanship. However, pricing emerges as a significant weakness, with numerous complaints about excessive charges, hidden fees, and aggressive upselling tactics. The company shows inconsistency in customer service quality—some i... Read more

Ken's Plumbing demonstrates strong technical competence and generally reliable project completion, with many customers praising punctuality, professionalism, and quality workmanship. However, pricing emerges as a significant weakness, with numerous complaints about excessive charges, hidden fees, and aggressive upselling tactics. The company shows inconsistency in customer service quality—some interactions are exemplary while others involve rude, dismissive behavior from the owner. Recent reviews (2024-2025) are predominantly positive, but historical patterns reveal recurring complaints about overcharging and poor follow-through on callbacks. Read less