Keith’s Plumbing Heating & Drain Cleaning

Keith's Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (87.5) driven by consistent praise for punctuality, responsiveness, and courteous behavior across 52 reviews. Project completion scores 78.5 based on 48 mentions, reflecting mostly successful job execution but tempered by several serious failures including incomplete work, wa... Read more

Keith's Plumbing demonstrates strong overall performance across all dimensions, with particular strength in professionalism (87.5) driven by consistent praise for punctuality, responsiveness, and courteous behavior across 52 reviews. Project completion scores 78.5 based on 48 mentions, reflecting mostly successful job execution but tempered by several serious failures including incomplete work, warranty refusals, and recurring problems requiring multiple callbacks. Pricing is competitive at 82.0 across 28 mentions, with customers frequently noting fair and reasonable rates. Experience scores 85.0 from 32 mentions highlighting skilled technicians and effective problem-solving. However, the score is significantly constrained by 8 negative reviews (13% of total) documenting serious issues: work not completed properly, problems made worse, refusal to honor warranties, and alleged review manipulation and intimidation tactics by the owner. Read less