Atlas Plumbing & Heating

Atlas Plumbing & Heating has a mixed but generally positive record across the reviews analyzed. Professionalism scores were boosted by strong praise for punctuality, communication, and courteous behavior in the two most recent and detailed reviews (2024), but significantly dragged down by a 2021 complaint about being unreachable and a 2015 incident where an appointment was cancelled without notifi... Read more

Atlas Plumbing & Heating has a mixed but generally positive record across the reviews analyzed. Professionalism scores were boosted by strong praise for punctuality, communication, and courteous behavior in the two most recent and detailed reviews (2024), but significantly dragged down by a 2021 complaint about being unreachable and a 2015 incident where an appointment was cancelled without notification — a serious lapse in customer communication. Project completion is similarly mixed: most reviewers describe work being finished well, but the cancelled appointment with no follow-through and the 2021 contact failure introduce meaningful doubt. Pricing and experience are rated positively across the reviews that mention them, with one reviewer noting a fair policy of not charging for repeat issues. However, the majority of reviews are very old (pre-2020), and only two reviews from the past 12 months provide reliable, current data. Read less