Reilly James E

The single review available is a detailed 1-star account describing serious failures across all four scored dimensions. The reviewer explicitly describes a five-month delay in honoring a warranty callback on a leaking water heater installation, indicating a near-total failure in project completion and follow-through. Professionalism is scored very low due to described unreliability, excuse-making,... Read more

The single review available is a detailed 1-star account describing serious failures across all four scored dimensions. The reviewer explicitly describes a five-month delay in honoring a warranty callback on a leaking water heater installation, indicating a near-total failure in project completion and follow-through. Professionalism is scored very low due to described unreliability, excuse-making, and what the reviewer characterizes as a deceptive initial impression. Workmanship quality is explicitly criticized, with mentions of cheap materials used for the chimney liner and charred joists resulting from improper sweat soldering near structural members. Pricing is scored low because the reviewer felt they paid thousands of dollars for what they describe as crappy service, indicating very poor value for money. Read less