Pat Dolan Plumbing

Pat Dolan Plumbing presents a deeply divided review profile. A meaningful cluster of positive reviews praises punctuality, politeness, fair pricing, and quality workmanship — particularly from repeat customers spanning multiple years. However, a substantial and recurring pattern of negative reviews raises serious concerns across all four dimensions: multiple reviewers report being overcharged fo... Read more

Pat Dolan Plumbing presents a deeply divided review profile. A meaningful cluster of positive reviews praises punctuality, politeness, fair pricing, and quality workmanship — particularly from repeat customers spanning multiple years. However, a substantial and recurring pattern of negative reviews raises serious concerns across all four dimensions: multiple reviewers report being overcharged for time not worked, no-show or rescheduled appointments, incomplete or incorrect work, damage caused by technicians, and dismissive or rude responses from supervisors when complaints were raised. The pricing dimension is particularly problematic, with multiple explicit accounts of hidden charges, inflated billing hours, and prices described as 30–40% above competitors. Project completion is also significantly impacted by reviews describing abandoned jobs, callbacks charged to the customer for technician-caused damage, and work not performed as requested. The score reflects a contractor with genuine capability among some staff but systemic issues in billing practices, scheduling reliability, and quality control. Read less