Baldwin Plumbing Heating and Cooling

Both reviews are strongly negative and paint a consistent picture of serious misconduct across all dimensions. Professionalism is critically low: management was unreachable for days, no receipt was initially provided, and the technician behaved unprofessionally. Pricing is flagged as deceptive, with a $125 dispatch fee charged regardless of whether any work could be performed, and refund requests ... Read more

Both reviews are strongly negative and paint a consistent picture of serious misconduct across all dimensions. Professionalism is critically low: management was unreachable for days, no receipt was initially provided, and the technician behaved unprofessionally. Pricing is flagged as deceptive, with a $125 dispatch fee charged regardless of whether any work could be performed, and refund requests were denied or minimally honored. Project completion is near zero in both cases — no actual repair was completed in either visit, and customers were left without resolution. Experience is marginally above zero only because a technician did physically attend both calls, but demonstrated an inability or unwillingness to perform the requested work. The business address listed appears to be fraudulent, and there are serious concerns about licensing and insurance. Read less