Allied/All City

This review set is heavily contaminated by reviews that are clearly not about a plumbing contractor — a large portion of reviews describe experiences with Allied Universal Security Services (a security staffing company), a building security guard incident, and unrelated employment grievances, none of which pertain to plumbing work. Only approximately 35 reviews contain usable data relevant to a ... Read more

This review set is heavily contaminated by reviews that are clearly not about a plumbing contractor — a large portion of reviews describe experiences with Allied Universal Security Services (a security staffing company), a building security guard incident, and unrelated employment grievances, none of which pertain to plumbing work. Only approximately 35 reviews contain usable data relevant to a plumbing contractor. Among the plumbing-relevant reviews, professionalism is a deeply mixed picture: several customers praised specific plumbers (Carlos, Cody, Ray, Mr. Santos) as courteous and knowledgeable, while multiple others reported no-shows, extreme lateness, poor communication, and bait-and-switch behavior. Pricing is a significant concern, with multiple explicit complaints about charges of $275/hour, $300+ service fees, and charges applied before work was performed or when plumbers failed to show. Project completion scores moderately — several jobs were completed well and on time, but there are credible accounts of abandoned appointments, uncharged credit cards before arrival, and at least one instance of a $1,000 charge with no resolution. Technical skill, where mentioned, was generally positive among satisfied customers. Read less