A&B Sewer Solutions

A&B Sewer Solutions presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by multiple serious complaints: arriving 2 hours late, cancelling scheduled follow-up appointments, lacking proper tools and gear, and using high-pressure sales tactics on vulnerable customers — though a meaningful number of positive reviews do praise responsivene... Read more

A&B Sewer Solutions presents a deeply mixed picture across all four dimensions. Professionalism scores are dragged down significantly by multiple serious complaints: arriving 2 hours late, cancelling scheduled follow-up appointments, lacking proper tools and gear, and using high-pressure sales tactics on vulnerable customers — though a meaningful number of positive reviews do praise responsiveness, friendliness, and clear communication. Pricing is the weakest dimension, with multiple credible and detailed accounts of aggressive upselling, inflated estimates (a $2,600 water heater job quoted vs. a $75 fix, and a $3,500 hydrojetting job vs. a $500 honest alternative), and pressure to Zelle payment — these are serious red flags that substantially outweigh the handful of reviews praising fair or reasonable pricing. Project completion is inconsistent: several reviews confirm jobs were finished properly and tested before departure, but at least two reviews describe work that was left incomplete or abandoned, including sewer caps left uninstalled and a pipe that could not be cleaned. Experience scores reflect a similar split, with positive reviewers praising knowledgeability and problem-solving, while negative reviewers describe workers who appeared inexperienced, lacked proper equipment, and recommended unnecessary or incorrect solutions. Read less