Superior Plumbing & Rooter Service

Superior Plumbing & Heating demonstrates severe deficiencies across multiple dimensions. Professionalism is critically compromised by unprofessional behavior including tracking mud/sewage into homes, failing to flush toilets, and disrespecting customer property. Pricing practices are highly problematic, with evidence of extreme overcharging ($749 for a $7 part, $4500 for a $200 job), lack of writt... Read more

Superior Plumbing & Heating demonstrates severe deficiencies across multiple dimensions. Professionalism is critically compromised by unprofessional behavior including tracking mud/sewage into homes, failing to flush toilets, and disrespecting customer property. Pricing practices are highly problematic, with evidence of extreme overcharging ($749 for a $7 part, $4500 for a $200 job), lack of written estimates, and apparent targeting of vulnerable customers. Project completion shows one positive example of timely work, but this is heavily outweighed by diagnostic failures and incomplete assessments. Technical competence is questionable, with technicians making premature diagnoses without proper investigation. Only one recent review (2020) shows satisfactory service; three reviews spanning 2015–2022 document serious misconduct. Read less