Seneca Plumbing and Heating

Seneca Plumbing shows significant weaknesses in professionalism and project completion. The most recent review (Feb 2024) documents severe responsiveness failures with a tankless water heater service call, where the owner delayed callbacks over multiple days and ultimately lost the customer. A 2016 review details a special order that arrived quickly but was the wrong size—a stock item sold at in... Read more

Seneca Plumbing shows significant weaknesses in professionalism and project completion. The most recent review (Feb 2024) documents severe responsiveness failures with a tankless water heater service call, where the owner delayed callbacks over multiple days and ultimately lost the customer. A 2016 review details a special order that arrived quickly but was the wrong size—a stock item sold at inflated pricing instead of the custom part promised. However, one positive 2014 review highlights strong technical knowledge and exceptional value pricing for a shower repair. The business demonstrates inconsistent service quality and communication issues that substantially undermine customer trust. Read less