Overview of Company Customer Sentiment Analysis in May
The usable reviews paint a deeply mixed and largely negative picture of this contractor. The two most detailed reviews (both 1–2 star ratings) describe serious workmanship failures including improper window installation with missing screws and flashing tape, floors redone four times, doors that would not shut, and unresolved defects tied to demands for additional payment — all severe project c... Read more
The usable reviews paint a deeply mixed and largely negative picture of this contractor. The two most detailed reviews (both 1–2 star ratings) describe serious workmanship failures including improper window installation with missing screws and flashing tape, floors redone four times, doors that would not shut, and unresolved defects tied to demands for additional payment — all severe project completion and experience failures. Two older positive reviews (2007–2008) mention professionalism, promptness, and willingness to return to fix issues, which moderately offset the negatives but are over 15 years old and carry minimal weight. Pricing concerns are flagged in one review where the contractor demanded an additional $3,000 before completing agreed work, and another reviewer noted they would have been better off paying more to a competitor given the rework costs incurred. Overall, the score is dragged down significantly by documented quality and completion failures in the more recent and detailed reviews. Read less